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Leadership Development Series

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The Leadership Development Series is designed to improve the performance management, coaching, feedback, and development planning skills of managers while building partnerships with employees as they work towards accomplishing desired business results. Additionally, the programs address the issue of building organizational bench strength and developing the next generation of leaders. The series consists of five interactive programs designed to improve Leader effectiveness in a changing environment. Click on the program title to see a description and outline of the programs in this series.

bullet Leader as Coach
bullet Leader as Coach 2: Refocusing on Performance and Development
bullet High Impact Management
bullet The Newly Appointed Leader
bullet What Makes Teams Great: Team Leadership

Leader as Coach

The cornerstone of our Leadership Development series, this two-day workshop is designed to build leadership competency and stimulate exceptional employee performance through coaching and feedback. Using self-assessments, case studies, role plays, and small group exercises, Leader As Coach offers an experiential, skill building approach to improving the leader’s abilities in the areas of employee development, communication-feedback, performance management, and coaching.

Target Audience
Manager-of-Managers who are responsible for the performance and development of direct reports.

Program Objectives:

bulletAs a result of attending Leader As Coach participants will be able to:
bullet Examine the behaviors of effective leaders
bullet Foster self-assessment and self-reflection about one’s leadership style behaviors
bullet Learn and apply a process of coaching to improve leader effectiveness and employees
bulletApply the skills of giving and receiving feedback to performance reviews situations
bullet Integrate program feedback into a leadership development plan.

Program Features

bullet Leadership assessment with option for multi-rater feedback
bullet PRECISION© coaching process
bullet S.M.A.R.T. Goals
bullet Customized role plays
bullet Professional feedback coaches
bullet Options for learning over time and for customized content
bullet Linking leadership style to Emotional Intelligence
bullet Flexible core program contents allows for easy customization and multiple program options
bullet Follow-up program, Leader as Coach 2: Refocusing on Performance and Development, reinforces skills, knowledge, and confidence.

Participants who have completed this program

bullet Use a range of leadership behaviors in achieving goals and developing employees
bulletImprove their skills at giving and receiving feedback
bullet Renewed Confidence in confronting and resolving performance problems
bullet Enhanced ability in establishing and managing performance expectations
bullet Better manage their career.

Participant Reactions to Leader as Coach

"The Leader As Coach series not only gave me the skills to write S.M.A.R.T. goals and objectives, but it also taught me how to apply the Standards of Leadership to best impact my employee performance."- Eleanor Cottonaro, Johnson & Johnson

"The course gave me a perspective on my leadership style and how to vary it in different situations.  I enjoyed the opportunity to participate in role-plays to get direct feedback. - David Bonilla, Johnson & Johnson.

 

Leader As Coach 2: Refocusing On Performance And Development

This one-day follow-up is designed to reinforce the key concepts of Situational Leadership and the Precision Coaching Model in the context of employee development. The emphasis of Leader As Coach 2 is to link employee performance, development, and compensation to business results. The role of the leader is to work with employees in communicating their responsibility for continuous development and to partner with them in the development process.

Target Audience
Manager-of-Managers, who have completed Leader as Coach, and are responsible for development and compensation planning.

Program Objectives
As a result of attending the Leader as Coach 2 workshop participants will be able to:

bullet Effectively Apply the Skills of Situational Leadership
bullet Demonstrate Mastery of Precision Coaching Process
bullet Partner With Employees in Conducting Performance Reviews
bullet Conduct Meaningful Development Conversations
bullet Make Compensation Decisions that Relate to Business Results

Program Features

bullet PRECISION© Coaching Process
bullet S.M.A.R.T. Goals
bullet Customized Role Plays
bullet The Development Planning Process
bullet The Role of Compensation In Achieving Business Results

Participants who have completed this program

bullet Use a range of leadership behaviors in achieving goals and developing employees
bullet Improve their skills at giving and receiving feedback
bullet Renewed Confidence in confronting and resolving performance problems
bullet Enhanced ability in establishing and managing performance expectations
bullet Make best compensation decisions

The High Impact Leader

This four-module program is an addition to the Leadership Development Series. It is designed to improve the skills of middle managers, who are responsible for coaching, evaluating, developing, and making compensation decisions for their direct reports as well as working with business partners in accomplishing business results. The program seeks to address the needs of incumbent managers who must build the business and develop the next generation of leaders.

Using multi-rater assessments, case studies, and interactive exercises, The High Impact Leader focuses on the leader’s role in achieving business results, developing others, and creating an environment that promotes teamwork and cooperation.

Target Audience
Incumbent Managers who are responsible for the developing direct reports and working with business partners to achieve organizational objectives.

Program Objectives
As a result of attending the High Impact Leader program participants will be able to:

bullet Review multi-rater feedback and develop personal action plan for improving performance
bullet Identify link between Leadership style and Emotional Intelligence
bulletUse coaching to improve employee performance
bulletConduct meaningful development conversations with employees
bulletManage agreement and resolve differences with business partners

Program Features

bullet Multi-Rater Feedback Leadership Assessment
bullet Case studies
bullet Customized role plays
bullet Professional feedback coaches
bullet Options for learning over time and for customized content
bullet Linking leadership style to Emotional Intelligence
bullet Option for Personal Development Coach

Participants who have completed this program

bullet Use a range of leadership styles to best accomplish results
bullet Improve their coaching skills and ability to identify and resolve performance issues
bullet Learn to use multiple strategies for gaining support while improving working relationships with business partners
bullet Use Emotional Competence to enhance their individual performance
bullet Build organizational relationships

Module I: Identifying Leadership That Gets Results
This initial module examines the link between Emotional Competence and leadership success. Participants will develop an awareness of Emotional Intelligence and its role in managing self and others.

bulletThe Four Cluster Model of Emotional Intelligence
bullet The Six Styles of Leadership Effectiveness
bullet Integrating your multi-rater feedback into your Leadership Development Plan

Module II: Coaching for Improved Performance
Coaching is a leadership strategy and depends on the leader’s ability to establish an environment that is conducive for confronting performance issues or discussing development opportunities. Using role-plays and feedback coaches, participants will receive real-time feedback to improve their coaching skills.

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 How Individuals Change: The Challenge Of Improving Employee Performance

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 The Coaching Meeting: Elevating Performance

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 The Counseling Meeting: Confronting & Resolving Performance Issues

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 The Development Meeting: Preparing for Future Opportunities.

Modules III & IV: Developing Organizational Awareness

In addition to managing the performance of direct reports managers must work with bosses, business partners, and peers to “get things done”. To this end effective leaders must develop their organizational awareness---how best to navigate the culture and develop networks as they accomplish organizational tasks.

bulletHow People Behave In Organizations: The Myers - Briggs Type Indicator (MBTI)
bullet Understanding The Impact Of Culture on Performance
bullet The Five Modes of Conflict Resolution, The Abilene Paradox, and Group Think.
bullet The Emotionally Intelligent Business Partner: Empathy, Building Bonds, and Teamwork-Cooperation
bullet Leading Up: Working with your Boss not against them.

 

The Newly Appointed Leader

Today, technology, competition, and employee involvement initiatives are powerful forces shaping the transition of the new leader as they evolve from their role as an individual contributor. This five-module program will give the participant the opportunity to learn and demonstrate new skills as they transition into their leadership role.

Target Audience
Professionals, team leaders, or individual contributors who are about to be or identified as ready for their first supervisory position.

Program Objectives
As a result of attending the Newly Appointed Leader program participants will be able to:

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Ensure a successful transition from technical professional or individual contributor to supervision

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Improve interpersonal communications skills

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 Apply coaching and delegation processes for developing direct reports and increasing organizational effectiveness

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Prepare and conduct performance reviews

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Facilitate the development planning process with their employees

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Learn a process for managing change

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Continuously monitor their professional development

MODULE I: TRANSITION TO LEADER

This module will help the participants identify their new role and leadership style, as well as understand the dynamics of managing work relationships in the context of their new responsibilities.

  1. The dynamics of transitioning from individual contributor

  2. Defining your new role as leader and the management process

  3. Examining leadership within the organization

  4. Identifying leadership style: The Situational Leadership model

  5. A new paradigm for leadership success: Emotional Competence.

MODULE II. HIGH IMPACT COMMUNICATIONS

Communication across, up and down the organization is critical for personal and professional success. This module examines the key actions of active listening, giving and receiving feedback.

  1. MBTI: Understanding the Dynamics of TYPE in managing others

  2. The Six Paradigms Of Communication

  3. One way vs. two way communication

  4. Active-reflective listening

  5. Giving and Receiving generational feedback

MODULE III: COACHING FOR IMPACT

As the organization meets the challenges of the marketplace, leaders at all levels must confidently and accurately diagnose performance issues and apply a coaching model for continuously develop his/her staff.

  1. Motivation: Understanding and Influencing performance

  2. S.M.A.R.T. Goals

  3. The Precision Coaching process

  4. Applying the model to different coaching scenarios

  5. Delegation: A Leadership and Coaching Strategy

MODULE IV: THE PROCESS OF PERFORMANCE MANAGEMENT

An important responsibility of the first time leader is to manage the performance of his or her staff in meeting organizational objectives. In addition to managing performance, the new leader must partner with his/her staff in identifying and meeting development objectives.

  1. The Role of Performance and Compensation Management

  2.  The Mid-Year Review: Using Coaching to Confront and Resolve Performance Problems

  3. The Year End Performance Review

  4.  Development Planning

MODULE V: MANAGING CHANGE

Organizations must deal with a faster rate of change than ever before. Leaders must develop the skills necessary to successfully identify opportunities for change and innovation, for dealing with resistance to change, and leading change within their groups.

  1. The Change Process

  2. Assessing the Impact Of Change On Self and Others

  3. Targeting Areas for Innovation or Improvement in your group

  4.  Identifying Strategies for Dealing with Resistance to Change

  5. Designing change implementation strategies

Program Features:

·         Professional feedback coaches

·         Learning over time.

·         Customized role plays and simulations

·         Modules are linked but can be delivered individually

·         Work related assignments linked to each module

·         Program follow-up to ensure program impact

·         Pre-work to maximize classroom learning

·         Additional modules can be customized to meet specific
organizational and employee needs

Participants who have completed this program

·         Ability to use a variety of leadership styles to better manage employee performance

·         Give feedback that improves employee performance

·         Correctly identify and evaluate performance

·         Develop a work environment based on trust and two way communication

·         Work effectively with direct reports to create development plans

 

What Makes Teams Great: Team Leadership

In today’s organization, business objectives are accomplished through teams. The role of the team leader is to build an effective team that accomplishes project goals and achieves sustained, long-term results for the organization.

Target Audience
Those project managers and team leaders responsible for accomplishing objectives in teams, virtual teams, or task forces.
 

Program Objectives
As a result of attending the Team Leadership program participants will be able to

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Provide skills, knowledge and education to new and incumbent
team leader

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Learn and effectively deal with dynamics of groups and team

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Clarify team roles and responsibilities

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Apply team performance models to leading projects, cross functional
or work teams

AGENDA - DAY 1

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The Structure of Teams in Business

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How Effectively Does Your Team Operate?

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Establishing Team Performance Criteria

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Who Does What Around Here: Roles & Responsibilities

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 Team Performance Models

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Transition to Team Leader

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Team Leader Tool Kit

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Team Leading Case Study

AGENDA - DAY 2

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Facilitating Effective Meetings

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Foster Emotional Intelligence in Team Settings

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Team Simulation: Managing Agreement-Resolving Conflict

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Diagnosing And Solving Team Problems

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Leading Virtual Teams

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Towards Team Leader Effectiveness

Program Features

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Team Leadership Simulations

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Team Leader Tool Kit

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Team Leadership Assessment

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 Feedback on Team Leadership Style

Participants who have completed this program

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 Conduct Effective Team Meetings-Briefings

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Understand Group Dynamics In Managing Teams

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Diagnose And Solve Team Problems

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Use Several “Team Leader Tools” To Lead Teams

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Apply Group Process To Accomplish Team Goals

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Foster Emotional Intelligence in Teams

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