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The
Leadership Development Series is designed to improve the
performance management, coaching, feedback, and development
planning skills of managers while building partnerships with
employees as they work towards accomplishing desired business
results. Additionally, the programs address the issue of
building organizational bench strength and developing the next
generation of leaders. The series consists of five interactive
programs designed to improve Leader effectiveness in a
changing environment. Click on the program title to see a
description and outline of the programs in this series.
Leader as Coach
The
cornerstone of our Leadership Development series, this two-day
workshop is designed to build leadership competency and
stimulate exceptional employee performance through coaching
and feedback. Using self-assessments, case studies, role
plays, and small group exercises, Leader As Coach
offers an experiential, skill building approach to
improving the leader’s abilities in the areas of employee
development, communication-feedback, performance management,
and coaching.
Target Audience
Manager-of-Managers who are responsible for the performance
and development of direct reports.
Program Objectives:
 | As a result of attending Leader As Coach participants will be
able to: |
 |
Examine the behaviors of effective leaders |
 |
Foster self-assessment and self-reflection about one’s
leadership style behaviors |
 | Learn
and apply a process of coaching to improve leader
effectiveness and employees |
 | Apply
the skills of giving and receiving feedback to performance
reviews situations |
 | Integrate
program feedback into a leadership development plan. |
Program Features
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Leadership
assessment with option for multi-rater feedback |
 |
PRECISION©
coaching process |
 | S.M.A.R.T.
Goals |
 | Customized
role plays |
 | Professional feedback coaches |
 |
Options for
learning over time and for customized content |
 |
Linking
leadership style to Emotional Intelligence |
 |
Flexible
core program contents allows for easy customization and
multiple program options |
 |
Follow-up
program, Leader as Coach 2: Refocusing on Performance
and Development, reinforces skills, knowledge, and
confidence. |
Participants who have completed this program
 | Use a range
of leadership behaviors in achieving goals and developing
employees |
 | Improve
their skills at giving and receiving feedback |
 |
Renewed
Confidence in confronting and resolving performance problems |
 |
Enhanced
ability in establishing and managing performance expectations |
 |
Better
manage their career. |
Participant Reactions to Leader as Coach
"The
Leader As Coach series not only gave me the skills to write
S.M.A.R.T. goals and objectives, but it also taught me how to
apply the Standards of Leadership to best impact my employee
performance."- Eleanor Cottonaro, Johnson & Johnson
"The
course gave me a perspective on my leadership style and how to
vary it in different situations. I enjoyed the opportunity to
participate in role-plays to get direct feedback. - David
Bonilla, Johnson & Johnson.
Leader As Coach 2: Refocusing On Performance And Development
This
one-day follow-up is designed to reinforce the key concepts of
Situational Leadership and the Precision Coaching Model in the
context of employee development. The emphasis of
Leader As Coach 2 is to link
employee performance, development, and compensation to
business results. The role of the leader is to work with
employees in communicating their responsibility for continuous
development and to partner with them in the development
process.
Target Audience
Manager-of-Managers, who have completed Leader as Coach, and
are responsible for development and compensation planning.
Program Objectives
As a result of attending the Leader as Coach 2 workshop
participants will be able to:
 |
Effectively
Apply the Skills of Situational Leadership |
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Demonstrate
Mastery of Precision Coaching Process |
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Partner
With Employees in Conducting Performance Reviews |
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Conduct
Meaningful Development Conversations |
 |
Make
Compensation Decisions that Relate to Business Results |
Program Features
 |
PRECISION©
Coaching Process |
 | S.M.A.R.T.
Goals |
 |
Customized
Role Plays |
 |
The
Development Planning Process |
 | The Role of
Compensation In Achieving Business Results |
Participants who have completed this program
 |
Use a range
of leadership behaviors in achieving goals and developing
employees |
 |
Improve
their skills at giving and receiving feedback |
 |
Renewed
Confidence in confronting and resolving performance problems |
 |
Enhanced
ability in establishing and managing performance expectations |
 |
Make best
compensation decisions |
The High Impact Leader
This four-module program is an addition to the Leadership
Development Series. It is designed to improve the skills of
middle managers, who are responsible for coaching, evaluating,
developing, and making compensation decisions for their direct
reports as well as working with business partners in
accomplishing business results. The program seeks to address
the needs of incumbent managers who must build the business
and develop the next generation of leaders.
Using multi-rater assessments, case studies, and interactive
exercises,
The High Impact Leader
focuses on the leader’s role in achieving business results,
developing others, and creating an environment that promotes
teamwork and cooperation.
Target Audience
Incumbent Managers who are responsible for the developing
direct reports and working with business partners to achieve
organizational objectives.
Program Objectives
As a result of attending the High Impact Leader program
participants will be able to:
 | Review
multi-rater feedback and develop personal action plan for
improving performance |
 | Identify
link between Leadership style and Emotional Intelligence |
 | Use
coaching to improve employee performance |
 | Conduct
meaningful development conversations with employees |
 | Manage
agreement and resolve differences with business partners |
Program Features
 |
Multi-Rater
Feedback Leadership Assessment |
 |
Case
studies |
 |
Customized
role plays |
 |
Professional feedback coaches |
 |
Options for
learning over time and for customized content |
 |
Linking
leadership style to Emotional Intelligence |
 |
Option for
Personal Development Coach |
Participants who have completed this program
 |
Use a range
of leadership styles to best accomplish results |
 |
Improve
their coaching skills and ability to identify and resolve
performance issues |
 |
Learn to
use multiple strategies for gaining support while improving
working relationships with business partners |
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Use
Emotional Competence to enhance their individual performance |
 |
Build
organizational relationships |
Module I:
Identifying Leadership That Gets Results
This
initial module examines the link between Emotional Competence
and leadership success. Participants will develop an awareness
of Emotional Intelligence and its role in managing self and
others.
 | The Four
Cluster Model of Emotional Intelligence |
 |
The Six
Styles of Leadership Effectiveness |
 |
Integrating
your multi-rater feedback into your Leadership Development
Plan |
Module II:
Coaching for Improved Performance
Coaching is
a leadership strategy and depends on the leader’s ability to
establish an environment that is conducive for confronting
performance issues or discussing development opportunities.
Using role-plays and feedback coaches, participants will
receive real-time feedback to improve their coaching skills.
 |
How
Individuals Change: The Challenge Of Improving Employee
Performance
|
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The
Coaching Meeting: Elevating Performance
|
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The
Counseling Meeting: Confronting & Resolving Performance Issues
|
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The
Development Meeting: Preparing for Future Opportunities.
|
Modules III & IV:
Developing Organizational Awareness
In
addition to managing the performance of direct reports
managers must work with bosses, business partners, and peers
to “get things done”. To this end effective leaders must
develop their organizational awareness---how best to navigate
the culture and develop networks as they accomplish
organizational tasks.
 | How People
Behave In Organizations: The Myers - Briggs Type Indicator
(MBTI) |
 | Understanding The Impact Of Culture on Performance |
 | The Five
Modes of Conflict Resolution, The Abilene Paradox, and Group
Think. |
 | The
Emotionally Intelligent Business Partner: Empathy, Building
Bonds, and Teamwork-Cooperation |
 | Leading Up:
Working with your Boss not against them. |
The Newly Appointed Leader
Today,
technology, competition, and employee involvement initiatives
are powerful forces shaping the transition of the new leader
as they evolve from their role as an individual contributor.
This five-module program will give the participant the
opportunity to learn and demonstrate new skills as they
transition into their leadership role.
Target
Audience
Professionals, team leaders, or individual contributors who
are about to be or identified as ready for their first
supervisory position.
Program
Objectives
As
a result of attending the Newly
Appointed Leader program participants will be able to:
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Ensure a
successful transition from technical professional or
individual contributor to supervision
|
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Improve
interpersonal communications skills
|
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Apply
coaching and delegation processes for developing direct
reports and increasing organizational effectiveness
|
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Prepare and
conduct performance reviews
|
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Facilitate
the development planning process with their employees
|
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Learn a
process for managing change
|
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Continuously monitor their professional development
|
MODULE I:
TRANSITION TO LEADER
This module
will help the participants identify their new role and
leadership style, as well as understand the dynamics of
managing work relationships in the context of their new
responsibilities.
-
The
dynamics of transitioning from individual contributor
-
Defining
your new role as leader and the management process
-
Examining
leadership within the organization
-
Identifying
leadership style: The Situational Leadership model
-
A new
paradigm for leadership success: Emotional Competence.
MODULE II.
HIGH IMPACT COMMUNICATIONS
Communication across, up and down the organization is critical
for personal and professional success. This module examines
the key actions of active listening, giving and receiving
feedback.
-
MBTI:
Understanding the Dynamics of TYPE in managing others
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The Six
Paradigms Of Communication
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One way vs.
two way communication
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Active-reflective listening
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Giving and
Receiving generational feedback
MODULE III:
COACHING FOR IMPACT
As the
organization meets the challenges of the marketplace, leaders
at all levels must confidently and accurately diagnose
performance issues and apply a coaching model for continuously
develop his/her staff.
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Motivation:
Understanding and Influencing performance
-
S.M.A.R.T.
Goals
-
The
Precision Coaching process
-
Applying
the model to different coaching scenarios
-
Delegation:
A Leadership and Coaching Strategy
MODULE IV: THE
PROCESS OF PERFORMANCE MANAGEMENT
An
important responsibility of the first time leader is to manage
the performance of his or her staff in meeting organizational
objectives. In addition to managing performance, the new
leader must partner with his/her staff in identifying and
meeting development objectives.
-
The Role of
Performance and Compensation Management
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The
Mid-Year Review: Using Coaching to Confront and Resolve
Performance Problems
-
The Year
End Performance Review
-
Development
Planning
MODULE V: MANAGING
CHANGE
Organizations must deal with a faster rate of change than ever
before. Leaders must develop the skills necessary to
successfully identify opportunities for change and innovation,
for dealing with resistance to change, and leading change
within their groups.
-
The Change
Process
-
Assessing
the Impact Of Change On Self and Others
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Targeting
Areas for Innovation or Improvement in your group
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Identifying
Strategies for Dealing with Resistance to Change
-
Designing
change implementation strategies
Program
Features:
·
Professional feedback coaches
·
Learning
over time.
·
Customized
role plays and simulations
·
Modules are
linked but can be delivered individually
·
Work
related assignments linked to each module
·
Program
follow-up to ensure program impact
·
Pre-work to
maximize classroom learning
·
Additional
modules can be customized to meet specific
organizational and employee needs
Participants who have completed this program
·
Ability to
use a variety of leadership styles to better manage employee
performance
·
Give
feedback that improves employee performance
·
Correctly
identify and evaluate performance
·
Develop a
work environment based on trust and two way communication
·
Work
effectively with direct reports to create development plans
What
Makes Teams Great: Team Leadership
In
today’s organization, business objectives are accomplished
through teams. The role of the team leader is to build an
effective team that accomplishes project goals and achieves
sustained, long-term results for the organization.
Target
Audience
Those project managers and team leaders responsible for
accomplishing objectives in teams, virtual teams, or task
forces.
Program Objectives
As
a result of attending the
Team
Leadership program participants will be able to
 |
Provide
skills, knowledge and education to new and incumbent
team leader
|
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Learn and
effectively deal with dynamics of groups and team
|
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Clarify
team roles and responsibilities
|
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Apply team
performance models to leading projects, cross functional
or work teams
|
AGENDA -
DAY 1
 |
The
Structure of Teams in Business
|
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How
Effectively Does Your Team Operate?
|
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Establishing Team Performance Criteria
|
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Who Does
What Around Here: Roles & Responsibilities
|
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Team
Performance Models
|
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Transition
to Team Leader
|
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Team Leader
Tool Kit
|
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Team
Leading Case Study
|
AGENDA -
DAY 2
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Facilitating Effective Meetings
|
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Foster
Emotional Intelligence in Team Settings
|
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Team
Simulation: Managing Agreement-Resolving Conflict
|
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Diagnosing
And Solving Team Problems
|
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Leading
Virtual Teams
|
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Towards
Team Leader Effectiveness
|
Program
Features
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Team
Leadership Simulations
|
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Team Leader
Tool Kit
|
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Team
Leadership Assessment
|
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Feedback on
Team Leadership Style
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Participants who have completed this program
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Conduct
Effective Team Meetings-Briefings
|
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Understand
Group Dynamics In Managing Teams
|
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Diagnose
And Solve Team Problems
|
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Use Several
“Team Leader Tools” To Lead Teams
|
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Apply Group
Process To Accomplish Team Goals
|
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Foster
Emotional Intelligence in Teams
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