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“What
Makes a Leader” is a question every organization needs to answer. According to recent research, effective leaders
share a common factor: they all have a high level of
Emotional Intelligence. The EI Leadership series builds on
our awareness programs and offers Senior Managers a
skill-based approach, developing high levels of Emotional
Intelligence in themselves and by creating an Emotional
Intelligent organization. The series consists of four
instructor-led workshops that provides leaders with skills,
processes, and strategies for linking Emotional Intelligence
to organizational and people development.
Click on
the program titles below to see a description and outline of the programs in this series.
Success in the current work environment greatly depends on our
ability to understand and effectively manage emotions, in
others and ourselves. The knowledge, skills, and abilities we
now know as Emotional Intelligence influence every aspect of
our working lives. Now more than ever Emotional Intelligence
is becoming the “new yardstick” by which leaders are
being evaluated.
As
a result of this workshop you will become more knowledgeable
about your strengths and development opportunities related to
the emotional intelligence competencies. You will
also learn skills for increasing your level of self-awareness,
as well as how your emotional response patters influence your
performance and work relationships.
Target Audience
Senior
leaders who manage managers and technical contributors.
Program Objectives
As
a result of attending the Self
Awareness Seminar participants will be able to:
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Understand the emotional intelligence competency framework |
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Interpret an assessment of their current EI competencies |
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Utilize techniques for increasing their level of
self-awareness. |
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Understand how emotions can influence thoughts, behavior,
goals, decision–making, and work / personal relationships. |
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Make the link between emotional intelligence and leadership
effectiveness. |
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Demonstrate the ability to write effective development plans
that develop emotional intelligence competencies.
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Describe additional resources and strategies to develop
their emotional intelligence on-the-job. |
Program
Features
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The
Emotional Competence Framework: A self-assessment
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Video
Assisted Learning
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Leadership
Effectiveness and Emotional Intelligence
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EI and
Development Planning
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Participants who have completed this program
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Better
Understand the Impact of Their Emotions on Performance
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Develop
Improved Work Relationships
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Identify EI
Strengths and Areas For Improvement
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Report
Increased Levels of Self Awareness
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Create
Improvement Plans that Leverage Strengths or Address
Development Needs
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This 2-day instructor led workshop is designed to equip
professionals and leaders with the knowledge and skills needed
to effectively manage their own emotions and the emotions of
others. As a result of this workshop participants will also
become more knowledgeable about their strengths and
development opportunities as they related to self-management.
Target Audience
Senior
leaders who manage managers and technical contributors
Program Objectives
(Day 1)
As
a result of attending the first day of
Self
Management program participants will be able to:
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Understand the relevance of Self Awareness and Self
Management to your current role. |
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Interpret an assessment of current self-management skills. |
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Develop self management skills, specifically:
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How to build motivation into your work. |
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How to build constructive thinking patterns to facilitate
goal achievement. |
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How to modify your emotional response patterns |
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Identify and deal with common problems and setbacks related
implementing personal change programs |
Program Objectives (Day 2)
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Learn how to build achievement oriented environments by
encouraging self management, feedback, and goal setting in
your employees |
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Understand how emotions drive innovation and creativity |
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Be able to coach employees in self – management skills |
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Deal more effectively with ambiguity and change |
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Demonstrate the ability to write effective development plans
that develop
self-management competencies. |
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Describe additional resources and strategies to develop your
self-management skills on-the-job. |
Program
Features
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The
Emotional Competence Framework: Self-Management
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The
Components of Self-Management: Self-Regulation and
Self-Motivation
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Becoming an
Effective Self Manager
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The
Personal Process Of Change
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The Concept
of Personal Rewards
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The
Emotional Derailer: Learning Coping Strategies
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The
Leader’s Role as Coach: Developing Self-Management in One’s
Direct Reports
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EI and
Development Planning
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Participants who have completed this program
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Understand
How to Manage their Emotions in Stressful Situations
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Set More
Meaningful Goals and Improve Personal Performance
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Develop
Improved Work Relationships
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Report
Increased Levels of Self Management
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Improve
Leadership Effectiveness
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Manage
Change and Ambiguity More Effectively
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Create
Improvement Plans that Leverage Strengths or Address
Development Needs
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Twenty-First Century Leadership: Working with Others &
Building Networks
Developing our competencies in Self-Awareness contributes to
enhanced performance by aligning one’s emotions with actions
while excellence in Self-Management improves our ability to
stay in control when we encounter stressful situations. As we
interact with different people in and out of the organization
we need to build on these two “self” competencies while
developing our Social Awareness
competencies.
The key
competencies in this Emotional Intelligence cluster are
Empathy and Organizational Awareness. These behaviors are
critical for understanding how things get done into today’s
complex organizations and for building networks and
relationships as we work to accomplish organizational goals
and objectives.
Target Audience
Senior
leaders who manage managers and technical contributors.
Program Objectives
- Module 1
As
a result of attending this 2-Day
Social Awareness seminar, participants will be able to:
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Build Competence in Social Awareness: Empathy and
Organizational Awareness |
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Learn Strategies For Improving Interpersonal Effectiveness |
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Demonstrate Skill In Giving And Receiving Feedback |
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Apply Empathy Enhancing Skills to Developing-Coaching Others |
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Learn Strategies for Building, Using, and Sustaining
Organizational Awareness |
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Implement Proven Strategies for Leading Up,
partnering with the Boss to achieve results. |
Program
Objectives (Module 2)
Examines the skills and behaviors that comprise the Emotional
Intelligence competencies of Conflict Management and Building
Bonds, key components of success in today’s matrix
organizations.
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Build Competence in key Social Skills: Conflict
Management and Building Bonds |
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Identify preferred Conflict Resolution modes. |
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Apply Conflict resolution strategies to confront Employee
performance issues |
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Apply Conflict resolution strategies to working with
Business Partners and other Stakeholders |
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Improve the quality of Organizational Relationships by
Building Bonds |
Program
Features
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The
Emotional Competence Framework: Social Awareness
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The
Components of Social Awareness: Empathy and Organizational
Awareness
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Empathy as
a Leadership Skill
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Developing
Empathy in Others
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The Role of
Empathy in the Development Process
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Organizational Awareness: Improving your Scorecard Results
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Understanding the Culture and Building Networks
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Developing
Organizational Awareness in Others
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Leading Up:
Developing Strategies for Working with the Boss
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The Five
Modes of Effective Conflict Management
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Social
Awareness and Development Planning
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Participants who have completed this program
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Understand
the Value of EI when Working with Others
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Conduct
Meaningful Development Conversations with Direct Reports
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Develop and
Mentor Employees through Feedback
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Working
more Effectively with Teams
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Sense and
Understand Diverse Viewpoints
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Lead Others
through The Change Process
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Partner
with Peers, Business Partners in Accomplishing Goals and
Objectives
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Work with
Bosses to meet organizational Objectives
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Resolve
Conflict and Management Agreement when Working with Others
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Build Bonds
with Key Stakeholders
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Create
Improvement Plans that Leverage Strengths or Address
Development Needs
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Organizations and people must be able to transform themselves
to meet the needs of a quick changing world; where change is
the only “constant”. Leaders and individual contributors must
not only be able to identify opportunities for change but lead
change initiatives.
This
program has two focuses: Identifying-Planning the Change;
Leading the Change Effort. Pre-work is a requirement of this
program.
Target Audience
Senior leaders who manage
managers and technical contributors
As a result
of attending this 2-Day Change
Catalyst seminar, participants will be able to:
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Practice
and enhance their EI Change Catalyst competencies
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Examine
the characteristics of successful change efforts |
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Learn
strategies for identifying resistance to change
issues |
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Demonstrate ability to overcome resistance to change. |
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Understand the role of Change Agents in the in
implementing change |
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Use
Change Management techniques for leading change initiatives |
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Confidently plan and implement changes for improving the
performance of your team and the business. |
Program
Features
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The
Emotional Competence Framework: Social Skills
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The Change
Process and EI
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Identifying
Opportunities for Change
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Developing
and Communicating your Vision
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The Leader
as a Change Catalyst: the Assessment and the Skills
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The
Strategies for Identifying and Dealing with Resistance to
Change
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Implementing Successful Change Efforts
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Participants who have completed this program
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Understand
the Benefit of EI in Implementing Organizational Change
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Articulate
a Vision for the Future
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Understand
how to Manage Complexity and Ambiguity
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Identify
Risks Associated with Change Initiatives
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Identify
the Impact of Personal and Organizational Change on their
Performance
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Develop
Plans for Effectively Implementing Change Initiatives
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Employ
strategies for Dealing with Resistance to Change
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Identify
Opportunities for Change in their Organization
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Lead Others
through the Change Process
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Build
Change Catalysts Skills within their Team
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Building Emotional Competence Workshop Series
The EI
Skill Building Cycle supports the Building Emotional
Competence Workshops Series. Using self-assessment,
video-assisted learning, large and small group exercises these
three, four, and eight-hour programs are
designed to introduce employees at all levels to Emotional
Intelligence.
Target Audience
Employees
at all levels who desire to improve their person and
professional lives through Emotional Intelligence.
Program Objectives
As
a result of attending this workshop, each participant will be
able:
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To
Understand the Concepts of Emotional Intelligence
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To
Develop an Awareness of Emotional Intelligence
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Identify
Strengths and Areas for Development within a Model of
Emotional Intelligence
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To
Create a Personal Development Plan for Improving Emotional
Intelligence
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Program
Features
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The 7 Myths
of Emotional Intelligence
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EI and
Career Success
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The
Emotional Competence Framework: A Self Assessment
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Video-Enhanced Learning
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Individual
and Group Exercises
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Identification of EI strengths and Areas For Development
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Creating
your EI Development Plan
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Participants who have completed this program
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